Privacy Policy – Dr Alwyn Fortuin

Who we are

This website is operated by Dr Alwyn Fortuin, a registered prosthodontist.
Our website address is: https://dralwynfortuin.co.za

We are committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Personal information we collect

When you interact with our website, we may collect personal information that you voluntarily provide, including but not limited to:

  • Your name and surname

  • Email address

  • Contact number

  • Any information submitted via contact or enquiry forms

  • Technical data such as IP address, browser type, and device information

This information is collected only for legitimate purposes related to patient enquiries, communication, and website functionality.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

Once approved, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images displayed on the site.

Cookies

This website uses cookies to enhance your browsing experience.

  • If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.

  • If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • When you log in, cookies are used to save your login information and screen display preferences. Login cookies last for two days, and screen preference cookies last for one year. Selecting “Remember Me” will keep you logged in for two weeks.

  • If you edit or publish content, an additional cookie is stored which contains no personal data and expires after one day.

You may disable cookies in your browser settings, however this may affect website functionality.

Embedded content from other websites

Articles or pages on this website may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you visited that external website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content, especially if you are logged into their platform.

How we use your information

Your personal information is used only for purposes such as:

  • Responding to enquiries and appointment requests

  • Communicating relevant practice information

  • Improving website functionality and user experience

  • Complying with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Who we share your data with

We may share limited personal data with trusted service providers who assist in operating the website (such as hosting, security, or spam detection services).

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

  • Comments and their metadata are retained indefinitely to allow automatic approval of follow-up comments.

  • For registered users (if applicable), personal information provided in user profiles is stored until it is edited or deleted.

  • Enquiry data is retained only for as long as necessary to fulfil the purpose for which it was collected, unless longer retention is required by law.

Your rights under POPIA

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Regulator of South Africa

Requests can be made by contacting us via the details provided on this website.

Please note that some data may be retained for legal, administrative, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or website functionality. The latest version will always be available on this page.